Email Support
HLS combines technology with the top 3% sales professionals to create email conversations and always follow up at the right time and with the right message

Get World-Class, 24/7 Email Support
You Can Rely On
One of the reasons for a frustrated customer is not getting a response to their queries in time. Now, you don’t need to worry about it anymore and leave it to us. Your customers can submit a ticket/email anytime about any of their query, be it pre or post-sales query about the product etc. We will reply back to the querywithin as low as one hour. We are using a ticket-based email management software with skill routing which is used to automatically route the email to concerned dept or expert in that area.
Here Are Just Few Of Many Reasons Why People Choose Us

Easy Access

Attachment Ready

Solves Complex Issues

Secured Platform
Email Packages

Shared SupportOffering appropriate, reliable and useful responsive support at highly affordable prices. Ideal for mid-sized businesses with limited support volume. We offer timely, consistent and expedient responsive support which helps in improving customer satisfaction, customer loyalty and online sales.$99
- Available in 6 and 7 days a week plans
- Ticket Automation Customizable processes
- 24/7 Connected with Customers
- No hidden charges
- Swift response to customers
Popular
Priority SupportImplementing our priority email management system guarantees customer satisfaction and provides good response time - ideal for SEMs with good support volume. Our skilled agents with the help of improved email routing and built-in knowledge base of the system responds to customers on priority and deal with emails more efficiently.$199
- Available in 6 and 7 days a week plans
- Ticket Automation Customizable processes
- 24/7 Connected with Customers
- No hidden charges
- Swift response to customers
Dedicated SupportThis email management system directs, pursues and delivers customer communication promptly and proficiently, planned for active customer service and sales departments. All incoming messages are acknowledged in a central location and regulated accordingly. Incorporated tracking keeps a track of all email sent out by your customers.$699
- Available in 6 and 7 days a week plans
- Ticket Automation Customizable processes
- 24/7 Connected with Customers
- No hidden charges
- Swift response to customers