News & Updates

For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:

News

Is Hiring An Inbound Call Center A Smart Business Move?

Is Hiring An Inbound Call Center A Smart Busine...

There are multiple platforms that have received international traction of offering  great customer support to e-commerce stores, FMCG's, retail businesses and other business outlets such as social media, emails and...

Is Hiring An Inbound Call Center A Smart Busine...

There are multiple platforms that have received international traction of offering  great customer support to e-commerce stores, FMCG's, retail businesses and other business outlets such as social media, emails and...

How Does Outsourcing Empower Your Business In A Hyper-Competitive  Market?

How Does Outsourcing Empower Your Business In A...

Here's how we find that out by underlying the corporate benefits of hiring the contracted employees for your ventures: outsourcing your business. 

How Does Outsourcing Empower Your Business In A...

Here's how we find that out by underlying the corporate benefits of hiring the contracted employees for your ventures: outsourcing your business. 

3 Prime Customer Support Mediums For Your Business

3 Prime Customer Support Mediums For Your Business

Let's explore the different types of customer support platforms available and the benefits they provide to businesses.

3 Prime Customer Support Mediums For Your Business

Let's explore the different types of customer support platforms available and the benefits they provide to businesses.

Is Email Support Great For Refining Your CX?

Is Email Support Great For Refining Your CX?

Email support is a form of customer support that allows customers to send their inquiries, complaints, and feedback to a business through email. It is a convenient way for customers...

Is Email Support Great For Refining Your CX?

Email support is a form of customer support that allows customers to send their inquiries, complaints, and feedback to a business through email. It is a convenient way for customers...

How To Boost Your FCR Ratio With Live Chat Support

How To Boost Your FCR Ratio With Live Chat Support

Customer Support is an imperative business practice that companies take in at the time of starting a business. It offers helpful business insights that help us discover our domains of...

How To Boost Your FCR Ratio With Live Chat Support

Customer Support is an imperative business practice that companies take in at the time of starting a business. It offers helpful business insights that help us discover our domains of...