Why HLS

Why HLS

Experience and expertise

HireLiveSupport possesses long time successful experience in delivering great customer service via our multichannel support. The integration of multiple mediums has made possible for us to bring positive results for diverse businesses. We have been providing support with our effective packages to Retail, Financial, Ecommerce, Telecom, and Health & Care Sectors.

Provides competitive advantage to your business

We merely not provide customer support to your business, but with full determination translate it into an extraordinary customer experience. We utilize customer service as a competitive advantage, which helps us winning new customers, retaining the existing ones and building word-of-mouth for your business.

Our services also comprise of after-sale service entailing all areas of customer involvement including complaints, guarantee, exchange and refunds. Thus, our team ensures an exceptional checkout experience ultimately satisfying customers.

Diverse business knowledge

HLS has proven its brilliance in multiple areas that includes Customer Care, Customer Acquisition, Technical Support, Virtual Operator, Leads Generation and Back-Office Support. At HLS, you get a proficient team holding extensive knowledge of complete business operations and provide widespread scope of customer needs. Thus, the team is committed to expand business revenue by maximizing Cross-Sell & Up-Sell opportunities.

24/7 Convenience

Our support platform is sustained by 24/7/365 hi-tech call center, where team of professionals manage comprehensive tasks assisting your customers. Our agents strive for maintaining long term relationships between your customers and business through their knowledge and readiness. The approach of working cohesively helps agents in engaging customers to attain significant insights to support your future business endeavors. 

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