8 Hours Email Support - Shared Support
- Signup Fee: $99 USD per month
- 8 Hours Email Support a day
- Available in 6 and 7 days a week plans
- Shared Designated Help Desk Operators
- No hidden charges
- Prompt response time to customers
We manage email by allowing the appropriate agents view related email messages and other interaction histories across a particular incident or group of incidents, providing necessary context to the agent handling the email.