Step-1 (Signup)

Simply select one of the three packages that best suits your requirement and complete the payment process. Please note that your card will not be charged immediately.

We will designate an account manager from our team. Your new account manager will call you Within 12 hours of your signup and give you all the information regarding rest of the implementation process.

Step-2 (Designation of Live Agents)

Your account manager will designate two live agents. These live agents will be introduced to you and will be able to discuss your business and what you expect from them in brief.

Live Agents will do a complete secondary research about your product and services. They will also study the industry and do a SWOT analysis so that once they are interacting with the customers, they have better understanding. They will also prepare a list of all possible questions that a customer can ask.

Step-3 (Training)

Agents will seek an appointment from you and you can them training about your product and services. They will also request answers to the list of questions that they have.

Step-4 (Source Code Application)

Once the training is complete. Our technical department will send you a small script code to be incorporated in your website. This script code will enable you to display a live chat button on your website. Similar live chat button that we have on top right of this page. We have various options in live chat button to match color scheme of your website.

This process is easy and takes only few minutes.

Step-5 (Launch of Live Help Service)

Once the source code is applied, agents will be able to provide live help on your website. Please note that in initial 1 month, our agents will contact you several times over phone if they need to get a query answered quickly. This is done to ensure that your customers get answers of their questions immediately and accurately.

We make sure that there is a very strong co-ordination between you and your agents. For the same purpose they will call you whenever required and keep you updated about the progress of the system.