News & Updates
For the past 10 years we have been through many challenges, victories, problems and failures. Now we share our knowledge, cases and best practices with you:
News
Why Is HLS The Best Choice for Onboarding B2B C...
Whether it's a social media marketing agency or the top BPO process outsourcing company, B2B onboarding should be smooth and professional for the new B2B clients so they can garner...
Why Is HLS The Best Choice for Onboarding B2B C...
Whether it's a social media marketing agency or the top BPO process outsourcing company, B2B onboarding should be smooth and professional for the new B2B clients so they can garner...
The Ultimate Guide to Calculating Virtual Perso...
Over the years, businesses have been recalibrating their strategy for delivering their day-to-day tasks. Whether it's the completion of industry-relevant databases for analysis or compiling a daily order record, it...
The Ultimate Guide to Calculating Virtual Perso...
Over the years, businesses have been recalibrating their strategy for delivering their day-to-day tasks. Whether it's the completion of industry-relevant databases for analysis or compiling a daily order record, it...
5 Must-Know Tips for Stellar Customer Service
Being a company owner, you must have felt a dire need for instilling your business with good customer service! This benchmark should be met by companies that need to strive...
5 Must-Know Tips for Stellar Customer Service
Being a company owner, you must have felt a dire need for instilling your business with good customer service! This benchmark should be met by companies that need to strive...
Dominate the Market: Leveraging Outbound Telema...
Is Telemarketing Still Effective? Believe it or not - but generating telemarketing leads has become the ultimate core mission of every modern company. With telemarketing, we can attract new prospects...
Dominate the Market: Leveraging Outbound Telema...
Is Telemarketing Still Effective? Believe it or not - but generating telemarketing leads has become the ultimate core mission of every modern company. With telemarketing, we can attract new prospects...
Live Chat Customer Service: The Path To Deliver...
Every customer loves real-time interaction with the company or brand they're browsing for products or services. And oftentimes, they encounter a live chat customer service window welcoming their queries. But...
Live Chat Customer Service: The Path To Deliver...
Every customer loves real-time interaction with the company or brand they're browsing for products or services. And oftentimes, they encounter a live chat customer service window welcoming their queries. But...
4 Key Cx Trends for 2024 Business Success
Despite using online chat service and digital marketing, there's an avid need to be adaptable with the tools we use to connect with our customers. Browse 4 best CX trends...
4 Key Cx Trends for 2024 Business Success
Despite using online chat service and digital marketing, there's an avid need to be adaptable with the tools we use to connect with our customers. Browse 4 best CX trends...